This company is a complete scam. I wanted to cancel and they insist on charging for an extra month.
Let me be clear. I CANCELLED! The gear was unplugged and not installed at my house. I complained for 30 min on the phone and they assured me the would not charge again. Then they did.
I apparently have no recourse, but I would advise anybody that doesn’t want to be shackled to a company if they ever want to cancel, to not use this company’s service.
Spread this message far and wide.